(5.0 / 5)2362+ Ratings

Tilta Reviews

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Overall Rating

5.0

3 Reviews

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About Tilta

Tilta is a company that provides high-quality photography and cinematography equipment such as camera cages, ecosystems for DJI, and wireless follow focus. Founded in 2010, Tilta has since evolved from a manufacturer to an integrated solution provider with a wide range of products. Based in Shenzhen, Tilta has a global reach with its US Headquarters serving as a go-to resource for Hollywood and independent filmmakers. Tilta's tireless pursuit of innovation and high-quality products has resulted in steady product releases, including the Hydra Alien and the Tilta Float Handheld Gimbal Support System, which offer users flexibility, movement, and endless creativity.

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Tilta Customer Reviews (3)

0/5

Jeffrey Parnell

Verified Buyer

Feb 10, 2023

Jesse Ramos

Verified Buyer

Feb 9, 2023

Abby Rowe

Verified Buyer

Feb 5, 2023

Tilta Customer’s Q&A

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Tilta FAQs

What is Tilta's Return Policy?

Customers can request a Return & Refund Service within 30 calendar days of receiving a product if the product has no manufacturing defect and is still in new or like-new condition. A product with a manufacturing defect can also be returned within 30 calendar days of receipt.

What is Tilta's Refund Policy?

Refunds will be processed using the same method that was used to make the payment, and the refund process will take about 7-14 business days, depending on the bank or credit card issuer.

What is Tilta's Replacement Policy?

Customers can request a Replacement Service within 30 calendar days of receiving a product if the product does not match the original description or if it suffers from performance failure.

What is Tilta Rewards?

Tilta Rewards is a program where customers can earn points by shopping, following Tilta on social media, writing reviews, uploading photos or videos, and more. Points can be redeemed for exclusive discounts.